Privacy policy

PRIVACY POLICY

At DownUnderDrop, we are committed to protecting your privacy and handling your personal information with care and transparency.

Information We Collect

We collect personal information you provide when submitting a service request, including your name, email address, phone number, delivery address, and payment details.

How We Use Your Information

Your information is used solely to process and fulfil your order, communicate updates about your shipment, and provide customer support. We do not sell or share your personal information with third parties except where required to fulfil your order (e.g. shipping carriers).

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

Contact

For any privacy related enquiries contact us at hello@downunderdrop.com.au